Return Policy
At eastblockcomics.eu, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) subject to the following conditions:
- Eligibility: To be eligible for a return, the item(s) must be unused, in the same condition as received, and in the original packaging. Certain items, such as personalized or perishable goods, may not be eligible for return.
- Return Process: To initiate a return, please contact our customer support team within [number of days] days of receiving your order. You will be provided with instructions on how to return the item(s). Please note that you may be responsible for return shipping costs.
- Refunds: Once we receive the returned item(s) and verify their condition, we will process the refund. Refunds will be issued to the original payment method used for the purchase, unless otherwise agreed upon.
- Exchanges: If you wish to exchange an item for a different size, color, or style, please contact our customer support team. Exchanges are subject to availability.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within fifteen days of receiving your order. We will provide further assistance and may request supporting documentation, such as photos, to assess the issue.
Please note that certain items may have additional or different return policies, which will be clearly stated on the product page.
If you have any questions or concerns regarding our Return Policy, please contact us at contact@eastblockcomics.ro